Home Telecom Customer Support
Select a category for assistance:
Home Telecom Voice Support
Get help with your voice service. Find out how to fix common issues or contact us.
Quick Solutions
Voicemail Instructions
Need help with your voicemail?
Accessing Voicemail from home phone:
Dial *99
Accessing Voicemail from any phone:
Moncks Corner: 843-482-1234
Bonneau/St Stephen: 843-749-1234
Charleston/Summerville: 843-471-1234
Harleyville: 843-462-1234
Long Distance
Learn more about long distance
Voice Packages
Looking to add Voice services to your accounts?
Need more information about our Voice services?
International Information
International Codes & Rates:
Learn more about International codes and rates
Bill & Payments
Monthly Statements:
Check your bill, set up Auto-Bank Draft, or make a payment
Go Green!
Don’t wait on your bill. Sign up and receive your bill in your email inbox!
Information About Your Service
Getting Started
Reliable Voice, with all the features
Learn how to set up your voicemail and more
What would you like to do?
- Add or upgrade voice services
- I would like to learn more about voice services
- I need general information about voice packages:
Voicemail
Check your Voicemail
On the go or from your phone
What would you like to do?
- Get help with voicemail
-
Access my voicemail box
-
From home telephone:
Dial *99
From any other telephone:
Moncks Corner: 843-482-1234
Bonneau/St Stephen: 843-749-1234
Charleston/Summerville: 843-471-1234
Harleyville: 843-462-1234
-
From home telephone:
Long Distance and International
Learn more about
Calling long distance and view international rates
What would you like to do?
- Learn more about international Information
- Learn more about Long Distance
Billing & Payment
Resources you can use:
Billing, account help, and ways you can save
What would you like to do?
Guides & FAQs
Browse helpful setup guides and find answers to frequently asked questions.
Contact Us
Home Telecom prides itself in being the “easy to do business with company” and provides first-class, 24/7/365 technical support along with four local customer support centers and local technicians.
Chat with a Rep
We’ll start by asking you a few questions.
Click the Live Chat button located at the
bottom of the right side of this webpage.
Give Us a Call
Local Customer Support Call Center:
888-746-4482
8:00am – 6:00pm Mon – Fri
Pay By Phone:
888-899-4663
New Service:
Disability Resources:
TTY: 803-737-0846 or 877-889-8337 (Toll Free)
Voice: 803-737-0808 or 877-225-8337 (Toll Free)
8:00am – 5:00pm Mon – Fri
888-746-4482
8:00am – 6:00pm Mon – Fri
Disability Resources:
TTY: 803-737-0846 or 877-889-8337 (Toll Free)
Voice: 803-737-0808 or 877-225-8337 (Toll Free)
8:00am – 5:00pm Mon – Fri
Repair Service
Our Repair and Technical Support Team is available 24/7/365!
Repair/Technical Support:
888-895-7879Available 24/7/365
*Dial 611 from your
Home Telecom Landline
Online Support
Check Outages Submit an Issue, Question, or Request
Live Chat with Support:
To speak with our support team over chat, click the Live Chat bubble located at the bottom right of the site.
Like what we're doing? Let us know!
Be sure to mention the employee who went above and beyond so we can thank them on your behalf!
Leave us a review
Text Us!*
Text the below to 888-746-4482:
ACCT at any time to receive your account number on your mobile phone.
HELP to receive a text with available KEYWORDS to access your account information and a hotlink to more information.
STOP at any time to stop receiving text account alerts to your mobile phone.
UNSTOP at any time to resume receiving text account alerts to your mobile phone.
Have Questions?
Customer Service Centers
Moncks Corner
551 Rembert C Dennis Blvd
Moncks Corner, SC 29461
Monday – Friday
8:30am – 5:00pm
Foxbank
2750 Hwy 52
Moncks Corner, SC 29461
Monday – Friday
8:30am – 5:00pm
Nexton
1247 Nexton Parkway
Summerville, SC 29486
Monday – Friday
8:30am – 5:00pm
Daniel Island
230 Seven Farms Drive, Suite 104
Daniel Island, SC 29492
Monday – Friday
8:30am – 5:00pm
Corporate Headquarters Location
Corporate Headquarters
579 Stoney Landing Road
Moncks Corner, SC 29461
Monday – Friday
8:30am – 5:00pm