Home Telecom Customer Support
Select a category for assistance:
Home Telecom Video Support
Learn how to manage your HomeStream TV account, get channel lineups, and fix common problems or contact us.
Quick Solutions
HomeStream TV Account
Start Watching:
Access your account to start watching Live TV
Get the App
Get the HomeStream TV App:
Download the HomeStream TV App to start watching Live TV!
Channel Guide
Endless Entertainment:
All your favorite local channels and so much more!
Get the App
Get the HomeStream TV App:
Download the HomeStream TV App to start watching Live TV!
Upgrade
Upgrade Your Video Service:
Add more channels, additional streams, or Cloud DVR hours
HomeTV2Go
Watch TV Anywhere:
Watch your favorite shows on your laptop, tablet or even your phone!
Bill & Payments
Monthly Statements:
Check your bill, set up Auto-Bank Draft, or make a payment
Go Green!
Don’t wait on your bill. Sign up and receive your bill in your email inbox!
Information About HomeStream TV
Getting Started
Finally, TV made for you!
Learn how to get the most out of your new HomeStream TV Experience
Quick Setup Guides
HomeStream TV 
Amazon TV 
Android TV 
Apple TV 
Smartphone/Tablet 
Remote Control Functions
How To Video:
How To Set Up Your Fire TV Stick
FireStick Basics 
Apple TV Remote 
Amigo 7X Functions 
HomeTV2Go
What is HomeTV2Go?
Billing & Payment
Resources you can use:
Billing, account help, and ways you can save
What would you like to do?
- I would like to view and pay my bill online
- Pay Bill By Phone: 888-899-4663
- I would like to know the balance of my bill
- I would like to sign up for bill pay
- Understanding Your Bill
Browse Topics & Guides
Browse helpful setup guides and learn more about your video service.
HomeStream TV
Channel Line-Up:
Packages & Functions
Policies, Rates & Fees
Video Franchise InformationPrivacy Policies:
Rates & Fees:
Contact Us
Home Telecom prides itself in being the “easy to do business with company” and provides first-class, 24/7/365 technical support along with four local customer support centers and local technicians.
Chat with a Rep
We’ll start by asking you a few questions.
Click the Live Chat button located at the
bottom of the right side of this webpage.
Give Us a Call
Local Customer Support Call Center:
888-746-4482
8:00am – 6:00pm Mon – Fri
Pay By Phone:
888-899-4663
New Service:
Disability Resources:
TTY: 803-737-0846 or 877-889-8337 (Toll Free)
Voice: 803-737-0808 or 877-225-8337 (Toll Free)
8:00am – 5:00pm Mon – Fri
888-746-4482
8:00am – 6:00pm Mon – Fri
Disability Resources:
TTY: 803-737-0846 or 877-889-8337 (Toll Free)
Voice: 803-737-0808 or 877-225-8337 (Toll Free)
8:00am – 5:00pm Mon – Fri
Repair Service
Our Repair and Technical Support Team is available 24/7/365!
Repair/Technical Support:
888-895-7879Available 24/7/365
*Dial 611 from your
Home Telecom Landline
Online Support
Check Outages Submit an Issue, Question, or Request
Live Chat with Support:
To speak with our support team over chat, click the Live Chat bubble located at the bottom right of the site.
Like what we're doing? Let us know!
Be sure to mention the employee who went above and beyond so we can thank them on your behalf!
Leave us a review
Text Us!*
Text the below to 888-746-4482:
ACCT at any time to receive your account number on your mobile phone.
HELP to receive a text with available KEYWORDS to access your account information and a hotlink to more information.
STOP at any time to stop receiving text account alerts to your mobile phone.
UNSTOP at any time to resume receiving text account alerts to your mobile phone.
Have Questions?
Customer Service Centers
Moncks Corner
551 Rembert C Dennis Blvd
Moncks Corner, SC 29461
Monday – Friday
8:30am – 5:00pm
Foxbank
2750 Hwy 52
Moncks Corner, SC 29461
Monday – Friday
8:30am – 5:00pm
Nexton
1247 Nexton Parkway
Summerville, SC 29486
Monday – Friday
8:30am – 5:00pm
Daniel Island
230 Seven Farms Drive, Suite 104
Daniel Island, SC 29492
Monday – Friday
8:30am – 5:00pm
Corporate Headquarters Location
Corporate Headquarters
579 Stoney Landing Road
Moncks Corner, SC 29461
Monday – Friday
8:30am – 5:00pm