![Home Telecom Internet Support](/Images/HomeSC/site/support/icon-internet-support.png)
Home Telecom Internet Support
Get help with your internet service, gateways, and extenders. Find out how to fix common issues or contact us.
![Quick Solutions](/Images/HomeSC/site/support/icon-solutions.png)
Quick Solutions
![Manage Wi-Fi 6](/Images/HomeSC/site/support/icon-manage-wifi.png)
Manage Your Wi-Fi
MyWiFi Xtreme:
Download the MyWiFi Xtreme App to take control of your Wi-Fi!
![Community Connect](/Images/HomeSC/site/support/icon-connect.png)
Community Connect Program
If you’re in an eligible household, you may be able to lower your bill by getting approved for our Community Connect Program and having us apply it to your home internet service.
![Manage Wi-Fi 6](/Images/HomeSC/site/support/icon-internet-speed.png)
Internet Speed
Speed Test:
Check your internet speed with the Internet Speed Test
Upgrade My Internet Speed:
See if a faster speed is available in your area
![Access My Email](/Images/HomeSC/site/support/icon-my-email.png)
Access My Email
Check, Send, Review:
Check your email, send an email, or review older ones
![Bill & Payments](/Images/HomeSC/site/support/icon-payments.png)
Bill & Payments
Monthly Statements:
Check your bill, set up Auto-Bank Draft, or make a payment
Go Green!
Don’t wait on your bill. Sign up and receive your bill in your email inbox!
![Access My Email](/Images/HomeSC/site/support/icon-outages.png)
Check Outages
Current Outages and Maintenance
![Information About Your Service](/Images/HomeSC/site/support/icon-information.png)
Information About Your Service
Getting Started
Your DIY Portal:
Helpful How-To Guides and Videos
What would you like to do?
Internet
The ever growing need for speed:
A visual breakdown of bandwidth use per device
What would you like to do?
- Why do more devices need more speed?
- How much bandwidth do I need?
- I want to learn more about broadband internet
- I would like to learn more about high speed internet:
- I want to learn more about internet security
- Is my system set up for speed?
Wi-Fi
Everything you need to know:
Coverage, speed, and how to optimize your network for maximum Wi-Fi coverage
What would you like to do?
Billing & Payment
Resources you can use:
Billing, account help, and ways you can save
What would you like to do?
![Guides & FAQs](/Images/HomeSC/site/support/icon-guides.png)
Guides & FAQs
Browse helpful setup guides and find answers to frequently asked questions.
![Contact Us](/Images/HomeSC/site/support/icon-contact.png)
Contact Us
Home Telecom prides itself in being the “easy to do business with company” and provides first-class, 24/7/365 technical support along with four local customer support centers and local technicians.
![Call Us](/Images/HomeSC/site/support/contact_1.png)
Chat with a Rep
We’ll start by asking you a few questions.
Click the Live Chat button located at the
bottom of the right side of this webpage.
![Call Us](/Images/HomeSC/site/support/contact_3.png)
Give Us a Call
Local Customer Support Call Center:
888-746-4482
8:00am – 6:00pm Mon – Fri
Pay By Phone:
888-899-4663
888-746-4482
8:00am – 6:00pm Mon – Fri
Disability Resources:
TTY: 803-737-0846 or 877-889-8337 (Toll Free)
Voice: 803-737-0808 or 877-225-8337 (Toll Free)
8:00am – 5:00pm Mon – Fri
![Call Us](/Images/HomeSC/site/support/contact_2.png)
Repair Service
Our Repair and Technical Support Team is available 24/7/365!
Repair/Technical Support:
888-895-7879Available 24/7/365
*Dial 611 from your
Home Telecom Landline
![Online Support](/Images/HomeSC/site/support/contact_4.png)
Online Support
Check Outages Submit an Issue, Question, or Request
Live Chat with Support:
To speak with our support team over chat, click the Live Chat bubble located at the bottom right of the site.
Like what we're doing? Let us know!
Be sure to mention the employee who went above and beyond so we can thank them on your behalf!
Leave us a review![](/Images/HomeSC/images/universal/qrcode_Home_Telecom_Customer_Review_cards.png)
Text Us!*
Text the below to 888-746-4482:
ACCT at any time to receive your account number on your mobile phone.
HELP to receive a text with available KEYWORDS to access your account information and a hotlink to more information.
STOP at any time to stop receiving text account alerts to your mobile phone.
UNSTOP at any time to resume receiving text account alerts to your mobile phone.
Have Questions?![Customer Service Centers](/Images/HomeSC/site/support/customer-service-locations.png)
Customer Service Centers
Moncks Corner
551 Rembert C Dennis Blvd
Moncks Corner, SC 29461
Monday – Friday
8:30am – 5:00pm
Foxbank
2750 Hwy 52
Moncks Corner, SC 29461
Monday – Friday
8:30am – 5:00pm
Nexton
1247 Nexton Parkway
Summerville, SC 29486
Monday – Friday
8:30am – 5:00pm
Daniel Island
230 Seven Farms Drive, Suite 104
Daniel Island, SC 29492
Monday – Friday
8:30am – 5:00pm
![Headquarters Location](/Images/HomeSC/site/support/hq.png)
Corporate Headquarters Location
Corporate Headquarters
579 Stoney Landing Road
Moncks Corner, SC 29461
Monday – Friday
8:30am – 5:00pm