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Outages & Scheduled Maintenance

Current Outages & Maintenance:

All systems are up and running!

Having Trouble With Your Internet?

Step 1

Step 1

Try unplugging the power cord from the back of your router for 30 seconds, then plug it back in and reapply power.

Step 2

Step 2

You can also perform a speed and latency test directly from the MyWiFi Xtreme app.

Step 3

Step 3

Do so by tapping into My Network on the Main Dashboard in the app. Then tap Bandwidth Test. If you've run a bandwidth test in the past, the last results will display on the screen. Tap Run Bandwidth Test on the screen to run a new speed test.

Step 4

Step 4

The test will run between your connected system and the internet. If you have a mesh unit, it will conduct a test between your mesh and your main system next.

Step 5

Step 5

Results should display as a notification and in various locations throughout the app.

Step 6

Step 6

For more DIY guides and videos, visit HomeSC.com/Install

Having a service issue that is not listed above?

How To Report An Outage

How Storms Affect Your Service


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