Home Telecom Customer Support - Business
Select a category for assistance:
Home Telecom Business Services Support
Learn how to manage your Security & Home Automation account, fix common problems, or contact us.
Quick Solutions
Access Your Voicemail
Voicemail:
Click the link below to access your voicemail messages
On the Go Employee Support
Get the MaX UC Mobile App:
Download the MaX UC Mobile app to make or receive calls from your mobile device or tablet
Business Class Security Apps
Get the Alarm.com App:
Download the Alarm.com App to manage all the Security devices in your business!
Get the App for Honeywell Panel:
Download the Total Connect 2.0 App to manage your home!
Bill & Payments
Monthly Statements:
Check your bill, set up AutoPay, or make a payment
Browse Services & Guides
Business Voice Services
YEALINK CP960 
YEALINK T57W 
YEALINK T53W 
Commportal Quick Reference Guide
Configure Yealink SIP IP Phones via CommPortal Phone Configurator 
Login to CommPortal Log In
MORE QUESTIONS?
If you have any additional questions about CommPortal, call us at888-571-5775or emailSales@HomeTelco.com
Reference Guides & Calling Codes
International Calling:International Calling Codes
MaX UC Quick Reference Guides:
Voicemail Quick Reference Guide: Voicemail Quick Reference Guide
Get the App
Maximize Your Mobile Experience:
Download the MaX UC Mobile App
MORE QUESTIONS?
If you have any additional questions about the MaX UC desktop or mobile app, call us at888-571-5775or emailSales@HomeTelco.com
Business Internet
The Ever Growing Need for Speed …
Internet Speed
Speed Test:
Check your internet speed with the Internet Speed Test
Bandwidth Calculator:
Find out what speed your buisness needs based on internet activity and number of devices
Gigabit Speed Requirements
System Configuration:
In order to receive gigabit download speeds, specific requirements must be in place
Business Security & Automation
Added Control:
Complete solutions for everything from data security to 24/7 monitoring for your business and everything in between.
Business Class Security Apps
Get the Alarm.com App:
Download the Alarm.com App to manage all the Security devices in your business!
Get the Total Connect 2.0 App:
Download the Total Connect 2.0 App to manage all the Security devices in your business!
Maintenance Program
Security Equipment Maintenance Program:
Prevent problems from going undetected while keeping your system in good working order
How-To Videos
Your DIY Portal filled with step-by-step How-To Videos!
Yealink T53W
Operation Guide
Yealink T54W
Operation Guide
Yealink T57W
Operation Guide
Contact Us
Home Telecom prides itself in being the “easy to do business with company” and provides first-class, 24/7/365 technical support along with four local customer support centers and local technicians.
Chat with a Rep
We’ll start by asking you a few questions.
Click the Live Chat button located at the
bottom of the right side of this webpage.
Give Us a Call
Local Customer Support Call Center:
888-746-4482
8:00am – 6:00pm Mon – Fri
Pay By Phone:
888-899-4663
New Service:
Disability Resources:
TTY: 803-737-0846 or 877-889-8337 (Toll Free)
Voice: 803-737-0808 or 877-225-8337 (Toll Free)
8:00am – 5:00pm Mon – Fri
888-746-4482
8:00am – 6:00pm Mon – Fri
Disability Resources:
TTY: 803-737-0846 or 877-889-8337 (Toll Free)
Voice: 803-737-0808 or 877-225-8337 (Toll Free)
8:00am – 5:00pm Mon – Fri
Repair Service
Our Repair and Technical Support Team is available 24/7/365!
Repair/Technical Support:
888-895-7879Available 24/7/365
*Dial 611 from your
Home Telecom Landline
Online Support
Check Outages Submit an Issue, Question, or Request
Live Chat with Support:
To speak with our support team over chat, click the Live Chat bubble located at the bottom right of the site.
Like what we're doing? Let us know!
Be sure to mention the employee who went above and beyond so we can thank them on your behalf!
Leave us a review
Text Us!*
Text the below to 888-746-4482:
ACCT at any time to receive your account number on your mobile phone.
HELP to receive a text with available KEYWORDS to access your account information and a hotlink to more information.
STOP at any time to stop receiving text account alerts to your mobile phone.
UNSTOP at any time to resume receiving text account alerts to your mobile phone.
Have Questions?
Customer Service Centers
Moncks Corner
551 Rembert C Dennis Blvd
Moncks Corner, SC 29461
Monday – Friday
8:30am – 5:00pm
Foxbank
2750 Hwy 52
Moncks Corner, SC 29461
Monday – Friday
8:30am – 5:00pm
Nexton
1247 Nexton Parkway
Summerville, SC 29486
Monday – Friday
8:30am – 5:00pm
Daniel Island
230 Seven Farms Drive, Suite 104
Daniel Island, SC 29492
Monday – Friday
8:30am – 5:00pm
Corporate Headquarters Location
Corporate Headquarters
579 Stoney Landing Road
Moncks Corner, SC 29461
Monday – Friday
8:30am – 5:00pm