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Opt-Out of CPNI (Customer Proprietary Network Information)

Home Telecom utilizes Customer Proprietary Network Information (CPNI) when providing telecommunication products and services to our customers. CPNI is defined as information relating to the quality, technical configuration, destination and amount of use of telecommunications services, including information that may appear on your bill.

Under Federal law, telephone companies have a duty to protect CPNI information. As a customer, you have the right to deny Home Telecom the use of CPNI for marketing purposes. This is considered an “Opt-Out” approach; or in other words, you may “opt-out” of allowing us to use your CPNI.

If you decide to “Opt-Out” you will not receive any additional product or service information beyond your

current subscription enrollment. Denial of the use of your CPNI will not affect the provision of any services subscribed to by you. Home Telecom does not and will not sell or offer such information to any outside party unless required by law, or unless that company is transacting business on our behalf. All CPNI information is used strictly by Home Telecom and its affiliates. Please note that information published in the telephone directory is not considered CPNI. 

If you wish to “Opt-Out,” you can complete the simple form attached and return it to Home Telecom to request to be placed on an “Opt-Out” listing. Once you “Opt-Out,” you will remain on this list until otherwise requested.


Restrict the use of my CPNI


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