Battery Backup Form
Home Telecom telephone service and Home Telecom Digital Voice telephone service provided by an eMTA each require electrical power from your home to operate. IN THE EVENT OF A POWER FAILURE YOUR TELEPHONE SERVICE WILL NOT WORK, INCLUDING 911 AND ANY HOME SECURITY OR MEDICAL MONITORING THAT RELIES ON YOUR TELEPHONE SERVICE UNLESS YOU HAVE A BATTERY BACKUP.
Home Telecom offers new batteries for purchase by its telephone customers for $25.00 for an eMTA battery or $50.00 for an Optical Network Terminal (ONT) battery. There may be an additional fee for the installation of the battery. Batteries are rated to last for at least 8 hours in idle mode, when the battery is new. Up to 3 batteries may be purchased to provide 24 hour back-up. Please fill out the below form and a friendly customer service representaive will be in contact to schedule an appointment for a technincan to come install the battery or to assist you with the best option avaliable for your home.
Fill out the form below for more information on adding a battery backup to your system.