Step 1
Try unplugging the power cord from the back of your router for 30 seconds, then plug it back in and reapply power.
Current Outages & Maintenance:
Technicians are running maintenance affecting services near the following areas. Customers may see brief interruptions in service while this is taking place.
Altman St, Berkeley Dr, BiLo Dr, Dennis Ave, E Main St, Fairlawn Dr, Limerick Dr, Palmetto St, Rembert C Dennis Blvd
Thanks for your patience while we work to make your experience even better!
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We are also working diligently to repair issues resulting from a power outage last night. This repair in one of our units is affecting approximately 24 customers in the Huger area.
Having Trouble With Your Internet?
Step 2
You can also perform a speed and latency test directly from the MyWiFi Xtreme app.
Step 3
Do so by tapping into My Network on the Main Dashboard in the app. Then tap Bandwidth Test. If you've run a bandwidth test in the past, the last results will display on the screen. Tap Run Bandwidth Test on the screen to run a new speed test.
Step 4
The test will run between your connected system and the internet. If you have a mesh unit, it will conduct a test between your mesh and your main system next.
Step 5
Results should display as a notification and in various locations throughout the app.
Step 6
For more DIY guides and videos, visit HomeSC.com/Install